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Privacy Policy

This Privacy Policy describes how katana-empire.com (“the Site”, “we”, “us”, or “our”)
collects, uses, and shares your personal information when you visit or make a purchase from the Site.

The controller is CHAV-ECOM, 200 Rue de la Croix Nivert, 75015 Paris, France. We process order data to perform the sales contract, retain required records to meet legal obligations, and use necessary security information for our legitimate interest in protecting the store. Optional marketing and non-essential tracking rely on consent where required. You can contact us through the contact page.

1) Personal information we collect

When you place an order or interact with our website, we may collect the following information:

  • Name and surname
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details and purchase history

We also automatically collect certain technical information:

  • IP address
  • Browser and device information
  • Pages viewed and browsing activity
  • Cookies and session identifiers
  • Cart activity and checkout behavior

2) How we use your information

Your personal data is used to:

  • Process and deliver your order
  • Provide customer support
  • Communicate order updates
  • Prevent fraud and ensure security
  • Improve our website and services
  • Send marketing communications if you opted in

3) Sharing your information

We only share your information when necessary to operate our services, including with:

  • Hosting and e-commerce service providers (website hosting and order processing)
  • Payment providers (such as credit card processors and PayPal)
  • Shipping carriers (to deliver your order)
  • Analytics providers (for website performance and statistics)
  • Marketing and communication services (email or SMS notifications)

4) Cookies

Essential cookies support the cart, checkout, account access, and security. Where consent is required, optional analytics or advertising cookies must remain disabled until you accept them. You can change your choice through the available cookie controls or your browser. Blocking essential cookies may affect shopping functions.

5) Marketing communications

If you subscribe to marketing messages, you may receive emails or SMS about your order, promotions, or reminders.
You can unsubscribe at any time using the link provided in the message in accordance with applicable U.S. regulations (such as CAN-SPAM and TCPA where applicable).

6) Data retention

We retain order and accounting records for the periods required by French law, and other information for as long as needed for the stated purpose. When information is no longer needed, it is deleted or anonymized, subject to legal preservation requirements.

7) Your rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data where legally permitted
  • Withdraw consent for marketing communications

Depending on the applicable law, you may also request restriction of processing or data portability and object to processing based on legitimate interests. You may complain to the French data protection authority, CNIL. Additional rights under U.S. state privacy laws apply when their legal conditions are met. Withdrawing consent does not affect earlier lawful processing.

8) Security

Payments are handled by the payment providers available at checkout. We use technical and organizational safeguards and restrict access to personal information to authorized people who need it for their work. No transmission or storage system can be guaranteed completely secure.

9) Changes to this policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

10) Contact

For any privacy-related request:

Contact us